SHIPPING POLICY
At Candletruck, we are dedicated to providing a seamless shopping experience for our customers. Our shipping methods are efficient and reliable, ensuring that your scented candles are delivered to you in perfect condition. We take utmost care in packaging to preserve the quality of our products. Shipping costs are calculated at checkout, and we offer transparent pricing to build trust with our customers.
Our commitment to customer satisfaction extends to our shipping policy. In the rare event of any issues with your order, please contact us, and we will address the situation promptly and effectively.
RETURN & EXCHANGE POLICY
We want you to love your Candletruck purchase. If you are not entirely satisfied with your scented candles, we're here to help. Our return and exchange policy allows you to return items within 30 days of purchase. Whether you've changed your mind or encountered any issues with the products, we are committed to making it right for you.
Your confidence in shopping with Candletruck is important to us. Feel free to reach out to our team with any concerns, and we will guide you through the return or exchange process with ease.